FAQs

Q?

Where is Embellie located?

A.

We’re in central Doha, in the Bin Mahmoud area. Our address is Number 42 Bin Mahmoud Street. Yes the street and area have the same name. See our map

Q?

Where is Embellie close to? Are there any landmarks?

A.

La Cigale Hotel, Hamad Hospital, Megamart, Red Lobster on C-Ring Road, Radisson Blu Hotel, Location Cafe and Badriya Signal. Better still why not just search for us google or facebook and you will see our map.

Q?

What should I tell my taxi driver?

A.

Keep it brief. Head to Badriya Signal or GNC or Location Cafe in Bin Mahmoud and call us when you arrive. Or head to one of the other landmarks listed in the answer above. Even better, use google maps.

Q?

I’m driving myself and I’m lost. Help

A.

Click here for driving directions or use google maps – it really works, really.

Q?

Can I just walk in or do I have to book?

A.

We work by appointments; Walk-in clients are welcome but are not guaranteed an appointment and may face a wait.Clients that arrive more than 15 minutes late may be rescheduled.Children are welcome – but please give us advance notice.

Q?

What if I book and have to cancel?

A.

Please call us to let us know at least 4 hours before appointment. Clients that do not show up for appointments without informing us may be charged a 15% cancellation fee on their next visit.

Q?

What are your opening times?

A.

Tuesday – Sunday 11am – 8pm. Closed all day on Mondays. We have different opening times during Ramadan and Eid. Please see our contacts page.

Q?

Do you do Rebonding | Keratin Treatment | Brazilian Blowouts | Hair Bo-tox?

A.

Yes, yes, yes and yes. We use L’Oreal. Please see our menu under the Mighty Manipulations section.

Q?

Do you only do black hair?

A.

No we do all kinds of hair, also nails, waxing, massages and facials.

Q?

Why do you specialize in Textured Hair?

A.

There are deep historical links between the Arab and African populations in the Middle East, dating back to the Arab Slave Trade. Arabs and Blacks share similar physical attributes like hair texture.

Q?

Who owns Embellie?

A.

Embellie was founded in 2013 by three young professionals [One French, One British and One Qatari].

Q?

Do you take Credit or Debit Cards?

A.

Yes we accept both cash and card payments except American Express. Payments must be made on day of treatment or made in advance.

Q?

What are your prices?

A.

Please see our menu page. We have set prices. There is no room for negotiation.

Q?

Do I get a discount if I bring my own products?

A.

In some instances, yes. Discounts start from 10%. Call us if you need more information. Clients are welcome to bring their own products and tools, but we reserve the right not to use them if we deem them harmful or if our staff is not fully trained to use them. Product Testers are available.

Q?

What treatments do you do?

A.

Our wide range of hair dressing services include, relaxing, perms, blow drys, blowouts, cuts, relaxing,rebonding, weaves, braiding (cornrows and single plait extensions), twists, locks, ombre, ammonia-free hair colour, highlights, bonding and of course styling. We also manicures, pedicures, waxing, massages and facials.Please see our menu page for a full list.

Q?

Why do I need a consultation before my appointment?

A.

If it’s your first time, a free consultation is compulsory. It’s so we can provide you with the best service and advice possible, and let you know if we can achieve what you want. We will not perform a chemical treatment on your hair without a consultation and patch test first.

Q?

Why don’t you have funky hair colours like blue, purple or bright red?

A.

Because we only use ammonia free colours which are better for the health of your hair and the colour ranges are limited. You are free to bring in your own hair colour as long as it’s not black henna! That’s banned in Qatar.

Q?

Do you have any food or beverages?

A.

Complimentary tea or juices are available for all clients, served with fresh dates, dried fruits and nuts. We have also have Nespresso coffees for sale and free wi-fi access.

Q?

Can I do my nails while doing my hair?

A.

We’re always happy to accommodate amanicure, pedicure or reflexology massage during your hair treatment. Where we can, we’ll throw in a free hand massage too! Please book for all treatments in advance.

Q?

Why do you use filtered water and organic shampoos to wash hair?

A.

The desalinated water in Gulf countries can cause severe hair damage.Especially for textured (Afro | Arab) hair. That’s why we use only filtered water in the salon. Shampoos with SLS strip hair of its natural moisture and cause more damage. Our signature Lavender shampoo is free of SLS and Sodium Chloride (salt).

Q?

Why do you have water-based nail polishes?

A.

Commonly used nail polishes contain products that can be harmful to health: Formaldehyde (which can cause cancer), Toluene and DBP. That’s why we have healthier alternatives. We also have acetone free nail polish removers.

Q?

Can I go for prayer during my treatment?

A.

Yes we have a prayer mat but please inform us before you’re appointment so we can allocate the correct amount of time or we may have to shorten your treatment.